Troubleshooting We’re here to address some of your concerns. Browse through the questions and find your answer! My Earplug Alarm Won’t Go Off? Charge Case Never Detected/Charged Earplug(s)? Why Can’t I Download the App? Why Do Uploads Keep Getting Stuck? My Earplug(s) is Making a Funny Crackling Sound? My Earplug(s) Isn’t Making Any Sound? My Earplugs Do Not Last the Night? A Tip Came Off In My Ear! What Can I Do? Why Do My Hush Show a 0% Charge? My Hush Keeps Dropping Connection? Why Can I Not Connect to My Earplugs? Why Does the Hush App Not Find My Earplugs?